Privacy Statement

PTC INSURANCE AGENCY, INC. (PTCIA) is committed to protecting your personal information. PTCIA understands that such personal information is valuable and propriety, and any unauthorized use or disclosure of such personal information could cause irreparable harm. This Privacy Policy outlines the information collection practices utilized by PTCIA and all other subsidiaries and business units, specifically on how the personal information you provided us is used, stored, shared, and protected.

Why and how we collect personal information

We collect information from you when you reach us on our site or when you provide personal information or otherwise known as Personally Identifiable Information (PII) to PTCIA.

In particular, PTCIA uses the information provided to:

1. Assess and match it with the requirements of PTCIA.
2. To promptly process your transactions.
3. Share the personal data/s to PTCIA that may provide a more convenience to respond.

What type of information does the PTCIA collect?

The information we collect includes, but is not limited to the following:

1. Basic personal information (e.g. your name, date of birth, gender, address);
2. Contact details (e.g. email address, mobile phone number, telephone number);
3. Government ID’s (e.g., SSS, PhilHealth, Pag-IBIG, TIN);

How we protect your information

The confidentiality and security of your information is important to us. All information captured by the PTCIA is always stored securely and will not be provided to any unauthorized third parties. We also put in effect safeguards such as:

1. Keeping your information using a secured server behind a firewall, encryption, and security controls.
2. Restricting access to your information to qualified and authorized personnel.
3. Using Secure Socket Layer (SSL) to establish an encryption link between a web server and a browser ensuring your information remains private and integral.
4. Your information may continue to be stored, processed, and/or shared for five (5) years from the conclusion of your last transaction with PTCIA or until the expiration of the retention limits set by applicable law, whichever comes later.

Access to your information

If you wish to have access to your personal information in our records; or you think that such information we have of you is incomplete, not up-to-date, or otherwise inaccurate, you may get in touch with our data privacy officer through the following:

VEE JAI KEIZHA A. CALUMPANG
Data Privacy Officer PTCIA
PTC INSURANCE AGENCY, INC.

Office address:
First Maritime Place
7458 Bagtikan St., San Antonio Village, Makati City 1203 Philippines

Telephone: +63 2 7798 1111 Ext: 1956

Revisions to policy

This policy is reviewed regularly and may be revised from time to time, as we alter the way we use your information, new features are added to the site, or the legislation changes. Please check the policy periodically for updates and additions.